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What kind of response is that? Aside from the potential safety hazards most of us are worried about, how does a company get away with putting out a known broken product and your only option is to replace with the very same poorly made product at an exorbitant cost that will undoubtedly break again? GM needs to make this right. He said that 'if the airbag went off, most of the dashboard fragments would go up and not towards the interior of the car.' They do not believe this poses a threat. The technician then asked for me to hold and, returning to the phone, sounded like he was now reading from a prompt. When I talked about the potential dangers of an airbag deployment, he paused. Called local Chevy dealer to ask about cost of replacement ($1,400 at least) and if GM was offering anything in regard to this. I own a 2011 Silverado at about 120k miles.ĭash began cracking at front left corner of passenger airbag and has now spread to driver side and is crawling up the instrument cowl (sound familiar?) in less than six months. Worse still, GM has failed and refused to cover the necessary repair and replacement under its warranty.As a result of GM’s practices, Plaintiffs and the other Class members have suffered injury in fact and have lost money or property, including economic damages. The cost to replace the Defective Dashboard with another Defective Dashboard, including parts and labor, can exceed $2000 for Plaintiffs and class members. Because GM has not remedied the defects in the dashboards installed on the GM Vehicles, a customer who replaces a Defective Dashboard would simply receive another Defective Dashboard.
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To this day, GM is engaged in a systematic campaign to conceal the Defective Dashboards and the related safety risks-falsely representing to customers that the cracks are merely cosmetic.According to the complaint, the Defective Dashboards reduce the GM Vehicles’ value and compromise the safe deployment of the airbags. GM knew all this when it marketed and sold the GM Vehicles. The cracks occur in GM Vehicles stored in all environments and in substantially uniform locations and presentations on the instrument panel. This is a class action lawsuit alleging that GM’s single panel dash board installations are inherently defective, prone to crack, and create an unreasonable safety hazardAs alleged, all GM Vehicles have Defective Dashboards that are designed, manufactured, and/or installed in such a way that they will crack.
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